Privacy Policy

Effective Date: April 22, 2026

1. Introduction

Impact Pumps America (“we,” “us,” or “our”) is a brand owned and operated by Element Access International. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, impactpumpsamerica.com, or inquire about our solar pumping solutions.

2. Information We Collect

Personal Data: We may collect identifiable information, such as your name, email address, phone number, and shipping/billing address, primarily when you request a quote, download a datasheet, or contact us for technical support.
Derivative Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, and operating system.
Financial Data: If you engage in a commercial transaction, financial information is processed by our third-party payment processors (e.g., AIB or similar gateways). We do not store full card details on our servers.

3. How We Use Your Information

We use the information collected to:
- Provide technical specifications and project quotes for solar borehole pumps.
- Manage your account and fulfill orders.
- Improve our website functionality and user experience.
- Communicate updates regarding Impact Pumps America products or parent company initiatives.

4. Disclosure of Your Information

We may share information with:
- Third-Party Service Providers: For website hosting, payment processing, and logistics.
- Parent Company: Data may be shared with Element Access International for administrative purposes.
- Legal Requirements: If required by law or to protect our rights.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.